Transcript
Melissa: “I’m with my lovely client, Simone. Simone has been a very valued conveyancing client and has agreed to leave us a testimonial. Thank you for being here today, Simone.”
Simone: “I’m glad to be here.”
Melissa: “How was your conveyancing experience with us from the time you engaged us?”
Simone: “It was fantastic and very easy. Melissa, you took it on board and understood that I had no idea what I was doing. It was great having you as a support person, guiding me through every stage. The online signing made the process easy, so thank you for that.”
Melissa: “That’s wonderful to hear. If you were to give us a rating out of 10, what would it be and why?”
Simone: “I’d say a 10. It was easy, and you were always there on the phone or via email. You made everything clear and easy to understand. I would definitely recommend you to my family and friends.”
Melissa: “Would you refer us to your family and friends based on your experience?”
Simone: “Absolutely. The experience was really easy, and you were so easy to talk to. Thank you very much.”
Melissa: “You’re most welcome, Simone. Thank you for your time today, and we wish you all the best following the transaction. We look forward to working with you again.”
Simone: “Great, thank you so much, Melissa.”
