Transcript
Melissa: “Thank you so much, Bashir, for agreeing to do your video testimony. It’s been an amazing journey with you as a client, and we’re thrilled with the result of you having purchased a property with your self-managed super fund. Congratulations to you first and foremost.”
Bashir: “Thank you so much. It was definitely an obstacle we had to overcome. You were referred to me by my accountant after I lost my conveyancer. With your help, we got this over the line in a short time frame. I can’t thank you enough.”
Melissa: “Fantastic. How would you describe the experience of using our conveyancing services throughout the journey, and what would you rate it out of 10?”
Bashir: “I’m a tradesperson and don’t understand legal matters, so clarity was essential. You always had an answer and made it understandable, even if I didn’t fully grasp everything. I trusted you completely. Your professionalism and integrity were evident. I’d rate it 15 out of 10, honestly. The communication and transparency were key. Before meeting you, I was panicking, but you made me feel at ease from our first conversation.”
Melissa: “That’s lovely to hear. Would you recommend us to your family and friends, and why?”
Bashir: “Without a doubt. Anyone who needs honest, professional service should consider you. The contacts you provided also had the same integrity, making it a comfortable experience. It’s a no-brainer, 100% referral.”
Melissa: “Great, thank you so much, Bashir. We’ve loved having you as a client. Wishing you all the best with the property and the future. We’ll follow up with you as a client. Thank you again, all the best.”
