Transcript
Susie (Conveyed Representative): “Hi Rachel, it’s Susie from Conveyed. I wanted to give everyone a brief testimonial about your experience using Conveyed, which recently settled. Did you settle yesterday?”
Rachel: “Yes, yesterday. It’s still new.”
Susie: “You purchased a property with us, and we’re keen to get your feedback. How would you rate our systems and services out of 10?”
Rachel: “I’d say an eight. I haven’t used conveyancing before, but despite the stressful process, responses were timely, considerate, and informative. We were on a tight settlement, so the prompt and efficient service was appreciated.”
Susie: “That’s wonderful. How was your experience as a client?”
Rachel: “I felt in good hands. You were recommended by our broker. The staff made complex terms comprehensible, which was really helpful.”
Susie: “Great to know. Lastly, would you recommend us to friends or family?”
Rachel: “Definitely. There was a time an error occurred in our contract, and Melissa and her team acted quickly to resolve it. So, yes, I would recommend Conveyed.”
Susie: “That’s great to hear. Thanks so much for your time, Rachel.”
Rachel: “No worries, thank you.”
